Website for physiotherapists where patients book themselves and employers get a quote
Half of what you sell goes to somebody who found you on a phone and wants an appointment on Wednesday. The other half goes to an HR manager who needs a document with lines and a total on it before anybody is allowed to sign, and those two people will never buy the same way.
The site runs on your own domain, with SSL, hosting and nightly backups in every plan. From €49 to €199 a month, excluding VAT.
Three things that happen in a private practice every month
A practice without a regional contract sells directly, twice over: to the person in the room and to the company that sends them.
The message that asks whether a referral is needed
It lands at nine at night and it is the same question dressed up differently every time. Do I have to see my GP first, or can I just come to you.
Anyone can book a private physiotherapist directly, and the person typing that message does not know it. Until the answer is written on the page, every one of them turns into a reply you compose by hand between patients, and a good number never become appointments at all, because the answer arrived the following afternoon.
Eight appointments, booked one at a time
Somebody is coming in weekly for the next two months. That is eight bookings, and they get made singly, at the desk, at the end of each visit, while the next person waits in the corridor with a coat over one arm.
Miss one and the whole sequence shuffles forward a week. Who is halfway through and who has quietly stopped turning up lives in your head and in a hardback notebook, which is not a place that can remind anybody of anything.
The company enquiry that becomes a Word document
A warehouse an hour up the road wants something arranged for their staff. What they are actually asking for is a written offer with itemised lines, a total, and a name and date at the bottom that a finance director can act on.
So an evening goes on a document copied from the last one, with last year's rates still buried in it. Then a fortnight passes and nobody at your end knows whether it was ever opened, let alone read.
The parts that matter to a practice selling both ways
Two sales, one system. Everything below sits behind the same login and the same diary.
Patients pick the appointment type, then the time
An assessment is a longer slot than a return visit, and the diary treats them as different things rather than as an hour each. Somebody choosing an assessment is only shown the times where a slot of that length genuinely exists.
Hours, breaks and the afternoons you are out at a club or a workplace are all in there, so what is offered on the site is what you can actually take without anyone checking first.
Employers get a real quote, approved on its own page
You build it from cost lines: so many sessions on site, so many hours, travel, a review meeting. It goes out as a link to a page of its own, where the person with the authority reads it and approves it with a click, and you can see that it has been opened.
If you want it settled there and then, online payment runs through your own Stripe account rather than ours.
One record per patient, one per company
Everybody who books lands in the register with their contact details and their history of appointments, so the person coming back in eighteen months is not a stranger typing their address in again.
Companies sit in the same place, with the quotes they have been sent and the ones they have approved attached to them. When the contract comes up for renewal you are not searching an inbox for what you charged last spring.
Assessment, session, agreement, each priced its own way
Some of what you sell has a number on it and some of it cannot until you have seen the place. The service list handles both: fixed prices where a fixed price is honest, and a quoted entry where the answer really does depend on how many people work in the building.
A home visit can carry a from-price so distance does not turn into an argument later.
A service list that fits a private practice
Your names, your figures. What matters here is that each line has a pricing type that tells the truth about how that thing is actually sold.
Lines can be split into categories, for instance clinic appointments, visits and company work, each with its own prices.
Questions private practices ask
Yes, and you should. Registration with the Health and Care Professions Council, the years in practice and where you trained are facts about the practice, and putting them where they can be seen saves a great many messages.
No. Self-booking and quoting run side by side. A patient picks a slot and pays or turns up; a company gets a quote with cost lines that somebody approves on a page of its own. Both end up in the same register.
You can sell it as a block at a package price, paid in advance, and then book the individual appointments against the diary as they are agreed. What has been paid for and what is left is visible without counting anything by hand.
Each booking has a personal link. The patient can move or cancel from there inside whatever window you set, and the slot they vacate goes back into the diary immediately instead of sitting there looking booked.
It can be imported. The text and the list of what you offer come over, the builder adds the pages that are not there yet, and you correct anything wrong by clicking a pencil on the page itself instead of ringing anyone.
Four plans, between €49 and €199 a month plus VAT depending on how much of the booking and quoting you use. All of them keep the site on your own domain with hosting, SSL, nightly backups and support. Text messages are a prepaid extra.
More trades
- Therapists and psychologistsBooking without having to speak to anyone.
- Dental practicesReminders that keep the chair from standing empty.
- OsteopathsFirst visit and follow-up as separate bookings.
- ChiropractorsQualifications stated, next visit booked in the room.
- Veterinary practicesBooking against both a vet and a room.
- Dog groomersSlot length per breed, an eight week rhythm.
- All trades
Start the practice website
Give it a paragraph about the practice, or the address of the website you run now, and a first draft comes back with the service list, a quote template and self-booking already wired together. Every word of it is editable in place.
The site runs on your own domain, with SSL, hosting and nightly backups in every plan. From €49 to €199 a month, excluding VAT.