Website for window cleaners with booking that keeps the round full
Most of what you do is worth less than the phone call it takes to arrange it: eight windows on a semi, forty minutes up a ladder, then a text, a callback and a date written on the back of a receipt. The work has never been the hard part, the arranging has.
The site runs on your own domain, with SSL, hosting and nightly backups in every plan. From €49 to €199 a month, excluding VAT.
Three things that happen on every round
None of this is about doing the job badly. It is about a business made of small orders, where each one costs the same twenty minutes of arranging whether it is a single window or the whole house.
Forty minutes of work, twenty minutes of arranging
The job itself is straightforward. Someone in the next street wants the front and back doing, you know the house, you know the ladder, and you know it is under an hour of your day.
What it actually costs you is the missed call at half nine, the voicemail you listen to on the way to the next one, the text back that evening and the date you write on a receipt in the van. Do that eight times a week and the arranging has eaten a working day.
They want you every quarter and nobody remembers
Almost everyone wants the same thing: four times a year, same windows, same order. Nobody wants to think about it in between, which is exactly why nobody books it.
So the interval quietly becomes whenever you happen to be in the street, or whenever someone notices the glass has gone green. A round that ought to run itself turns into a list you carry in your head and a set of calls you make in the evening.
It rains at half seven and the whole day moves
You look at the sky, you look at the six names on today's list, and you know none of it is happening. Now every one of those six has to be told, and told one at a time, because there is nothing that tells them for you.
By the time you have worked through the calls it is nine o'clock, the rain has stopped, and half the day you were going to rescue has gone with it.
Four things that take the arranging off you
There is more in the system than this. These are the parts that change what a round costs you in hours.
A slot the customer picks themselves
The customer chooses what they want first, a standard clean or the conservatory, and only then sees times. Each service carries the time it actually takes, so a terrace with eight windows and a big detached house are not offered the same half hour.
What they get is a look at your week, rather than a form that promises you will be in touch.
Moving a slot without ringing you
Every booking comes with a link of its own. If Wednesday stops working, the customer moves it themselves, and the Wednesday slot opens again the same second instead of sitting in your diary as booked until somebody gets round to telling you.
That one link is what stops an evening turning into three conversations about dates.
Confirmation now, reminder the day before
The confirmation lands as soon as the booking is made, with the date, the service and the address you will be turning up to. The reminder goes the day before, while the customer can still leave the side gate unlocked or move the car off the drive.
By e-mail it is part of the plan. If your customers only read texts, SMS is available as a prepaid add-on.
A reason to book the next one now
A regular round is built on the visit after this one. A code for booking all four visits at once, or gutter clearing offered while somebody is already choosing a date, is worth putting in front of them at that exact moment and nowhere else.
Campaigns, codes and upsell are set up on the site, so the offer sits on the page instead of in a conversation you have to remember to have.
What the price list can look like
You set the names and the numbers. This is the shape: each service carries the pricing type that suits it, and the slot is as long as the job really is.
Services can be grouped into categories, domestic and commercial for instance, with their own prices in each.
What window cleaners ask before they sign up
The smaller the job, the less it can carry a phone call. Booking exists so that an order worth an hour of your time does not cost you twenty minutes of arranging on top of it.
A recurring round can be set up as its own service, so somebody picks four visits a year once and the dates live in the system rather than in your head or on a receipt.
You move the day in the calendar and each customer gets a confirmation with the new time. They can also move it themselves from the link in their booking, which is usually quicker than either of you ringing.
No, but a window clean is exactly the kind of job nobody will ring to ask about. Each service can be a fixed price, a from-price, an hourly rate or quoted, so anything that hangs on access can be a from-price.
No. The existing website can be imported, so your text and your service list come across, and the builder fills in what is missing from a short description. After that you edit on the page itself by clicking the pencils.
Plans run from €49 to €199 a month plus VAT. Every plan includes the site on your own domain, SSL, hosting, nightly backups and support. SMS is a prepaid add-on.
More trades
- Removal companiesEnquiries that arrive with size, floor and lift.
- Pest controlAn inspection booked in writing, discreetly.
- Cleaning companiesRecurring visits the customer moves themselves.
- End of tenancy cleaningFixed price per property size, on a date you can see.
- Office cleaningQuoted per square metre and frequency.
- Garages and MOT centresBooking per ramp and mechanic, with reminders.
- All trades
Get the round onto a website
Describe the round in a few sentences, or point at the site you have now, and the builder puts together a first version with your services, your prices and booking already on it. Then you change it on the page.
The site runs on your own domain, with SSL, hosting and nightly backups in every plan. From €49 to €199 a month, excluding VAT.